CrewdUp

    Free, Starter and Pro: what's included and what happens at a limit

    Compare the Free, Starter and Pro limits on managers, crew, workspaces and events, see what counts toward each one, and know what happens when you reach it.

    Updated October 20, 20263 min readFor managersAll plans

    CrewdUp is priced per team, not per person. Each plan sets four limits: manager seats, crew and talent, workspaces and events. Crew and talent are always free. They count toward your crew and talent limit, but they never cost a seat.

    Team admins can see how close the team is to each limit on the Billing page, in the Usage card.

    Short version

    Free covers 1 manager, 10 crew and talent, 1 workspace and 25 events. When you hit a limit, CrewdUp blocks the new item and shows an upgrade dialog. Nothing you already have is removed.

    The plans

    FreeStarterProEnterprise
    Price$0$49/month, or $39/month billed annually$149/month, or $119/month billed annuallyFrom $150/month plus usage
    Manager seats1Up to 3Up to 1010+, metered
    Crew and talent10Up to 50Up to 200200+, metered
    Workspaces131010+, metered
    Events25100250250+, metered

    Starter and Pro come with a 31-day free trial when you choose them at sign-up. Enterprise has no self-serve checkout: contact CrewdUp to set it up. The pricing page has the full feature list.

    Features by plan

    • Starter adds table view, rundowns, bulk CSV upload and the team admin panel.
    • Pro adds custom reports, assets, cases, shipments and asset reports.
    • Enterprise adds priority support, dedicated onboarding and a custom contract.

    In the app, sidebar items above your plan show a lock icon. Clicking one takes a team admin to Billing.

    What counts toward each limit

    LimitWhat's counted
    Manager seatsEvery team admin and manager on the team
    Crew and talentEvery crew and talent record on your rosters, combined, whether or not the person has signed up
    WorkspacesWorkspaces that aren't archived
    EventsEvery event owned by the team's managers, past events included

    To free up room, archive a workspace you no longer need, or delete old events. Past events keep counting until you delete them. See archive or delete a workspace.

    When you get close

    At 80% of any limit, CrewdUp shows a toast: "Approaching plan limit", with how much of that limit you've used. It appears once per browser session for each limit. On the Billing page, that usage bar turns amber and shows how much is used.

    When you reach a limit

    CrewdUp stops you adding the next item and opens an upgrade dialog. The dialog says which limit you reached, for example "Your free plan allows up to 25 events." It has two buttons: Not now and an upgrade button.

    • The upgrade button starts a monthly checkout. To pay annually, upgrade from Billing instead.
    • The dialog title doesn't always name the right plan yet. If you're on Starter and reach a limit, go to Billing and choose Pro.
    • If your team is already paying, the button reads Manage subscription.
    • Managers, crew and talent see the message with no upgrade button, asking them to check with their team admin.

    Features above your plan work the same way: the dialog tells you the feature needs Starter or Pro.

    When a trial ends

    • Nothing is deleted. Events, crew and workspaces above the Free limits stay where they are.
    • Your team uses the Free limits again, so you can't add more until you're under them or you subscribe. Starter and Pro features stop working.
    • No email is sent before or when the trial ends. Team admins see a trial banner at the top of the app: it shows how many days are left, and turns amber in the last 7 days.

    See upgrade or change your plan to subscribe.

    Things to know

    • A failed payment counts as Free. If a payment fails, your team uses the Free limits right away. Contact CrewdUp if that happens.
    • Free doesn't expire. There's no time limit on the Free plan.
    All plans · 3 min readStart a trial, upgrade or change your planSubscribe to Starter or Pro, move from Starter to Pro, or downgrade and cancel through the billing portal, and know when a card is needed for a trial.Read the guide →All plans · 3 min readTeam admins, managers, crew and talentSee what team admins, managers, crew and talent can each do in CrewdUp, what shows in their sidebar, and which roles count as paid seats.Read the guide →All plans · 3 min readCreate your account and your teamSign up with your email or Google, name your team and choose Free, Starter or Pro, and you'll land on your manager dashboard ready to work.Read the guide →All plans · 3 min readEdit, archive or delete a workspaceRename or recolor a workspace, archive one you're done with to free up a slot, or delete it. Your events are kept either way.Read the guide →

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